Faculty (Area Wise)

Amit Gupta

Amit Gupta Associate Professor
Organizational Behaviour and Human Resources

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Curriculum vitae

Amit has a Ph.D. in Organizational Behavior from the Robert H. Smith School of Business, University of Maryland at College Park. He has worked in marketing with Hoechst India Limited; at the University of Maryland Center for Quality and Productivity where he was the administrator for the Maryland State Quality Award (modeled after the Baldrige award) and supported a number of consulting projects; as a Manager in Wipro Corporate and AVP in Wipro BPO; as faculty member in IIM Indore, IIM Bangalore and MDI Gurgaon.

His research interests are in the areas of organization structure and processes, organization theory, history of management thought, history of business in India, leadership and change management, and cross culture management. His academic publications have appeared in European Management Review, International Journal of Human Resource Management, Journal of International Management, International Journal of Service Technology and Management, Economic and Political Weekly and South Asian Journal of Management among others. He also has a number of conference presentations and book chapters to his credit.
He has consulted with a number of organizations in the areas of structuring of organizations and assessment of organizations. His consulting assignments have been with Wipro Corporation, Bangalore; Competition Commission of India, New Delhi; Olam International, Singapore; Grasim Industries, Haveri; HMTI, Bangalore; CVRDE (DRDO), Chennai; AIISH (MHFW), Mysore, PIIC (MHFW), Coonoor, Aero India 2003 (MOD, GOI).

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  • Organization structures and processes (MBA)
  • Leadership and Change Management (MBA)
  • Negotiations (MBA)
  • Management of service organizations (MBA)
  • Advanced Organization Design and Change (Doctoral)
  • Culture, Institutions and Organizations (Doctoral)
  • Gupta, A. (2022). Impact of Service Climate Dimensions on Customer Service Quality: Test of a Multilevel Model. South Asian Journal of Management, 29 (1), pp. 7-29, (ABDC-C).
  • Gupta, A., Goel, A., & Bande-Vilela, B. (2021). Role of empowerment and interpersonal relations in reducing cynicism and politics among Indian IT workers. Vision: The Journal of Business Perspective (https://doi.org/10.1177/09722629211029008) (ABDC-C).
  • Ramamoorthy, N., Yu, C., Kulkarni, S., Gupta, A., & Mkamwa, T. (2019). An examination of attributions, performance rating, and reward allocation patterns: A comparative study of China, India, Tanzania, and the United States. South Asian Journal of Human Resource
  • Srinivasan, Vasanthi and Gupta, Amit (2013), Women professionals in the software services sector in India, (pp. 353-368), Handbook of Research on Promoting Women's Careers, Susan Vinnicombe, Ronald J. Burke, Stacy Blake-Beard and Lynda L. Moore (eds.), Edward Elgar publisher.
  • Bala, Madhu, Chalil, G.R.B., and Gupta, Amit (2012), Emic and Etic: Different Lenses for Research in Culture: Unique Features of Culture in Indian Context, Management and Labour Studies, February 2012 vol. 37 no. 1 45-60.
  • Gupta, Amit and Gannon, M. J. (2007), Effects of service climate on service quality: An integrative model. International Journal of Service Technology and Management, Vol. 8, no. 2/3, pp. 174-187.
  • Gupta, Amit and Saxena, Kshitij (2011), Sumeru software solutions: creating a culture of serene dynamism, Case no. 9B11C036, Published by Ivey Case Bank, Richard Ivey School of Business, University of Western Ontario.